Admin Brand exclude from filter status: “private” or “draft”

  • Resolved sevun

    (@sevun)


    3 years, 3 months ago

    Hi

    The plugin WC “brand” excludes (filter with excluding) that have status “private” or ” draft” are exclude by default. The behaviour should be the same that XLS if you release all filter and you apply filtering brand then all products of this brand should appear regardless the status: published, draft or private.

    Could you correct this glitch.

    Thank you very much
    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    I understand you have WooCommerce Brands active in your store.
    Since it is our premium extension, you have access to our support team at WooCommerce.com. Please contact us at??WooCommerce.com > My Account > Support, and we’ll be happy to help there.

    Thread Starter sevun

    (@sevun)

    yes I did already but haven’t receive an ETA from support.

    I want to check if other plugin customer confront this issue, which makes my store very difficult to manage, as you don’t have all product while selecting all.

    Hi @sevun

    yes I did already but haven’t receive an ETA from support.

    Do you have a ticket number we can look up?

    Please kindly note that this particular forum is specifically for assistance with core WooCommerce features. By the?Forum Guidelines, discussions about paid extensions should be done through official support channels: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

    Thread Starter sevun

    (@sevun)

    4118883 is the ticket ID.

    Thanks

    Hi @sevun

    Thank you for sending the ticket number.

    It looks like you’ve already been helped via our chat support at WooCommerce.com. So I’m marking this thread as resolved now. If you have any other questions about core WooCommerce, please feel free to open a new topic.

    • This reply was modified 3 years, 3 months ago by MayKato.
Viewing 5 replies - 1 through 5 (of 5 total)
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