Admin columns misaligned when Adminify active

  • Resolved Norm Sash

    (@normsash)


    1 year, 11 months ago

    Hi,

    When Adminify is active there are various admin pages where the columns aren’t aligned with the column headers, and some column headers are missing. See screencast: https://share.getcloudapp.com/L1uD9WZj

    I’m on the Pro plan, and I put in a support chat a week ago with Jemee. I provided site access and was assured it would be fixed. Five days later I hadn’t received any updates so I started a new chat with Nancy (I had to start a new chat because the chat window won’t allow continuing a previous chat.) I was told I would receive an update that day.

    Well, three days later and still no update.

    I’m a bit miffed that I’m not getting any updates. I understand that sometimes fixes can take a bit of time, but no updates on an issue for a week is quite poor.

    Can someone please check the status of this issue and explain why no updates are being provided?

    Thanks,

    -Norm

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Liton Arefin

    (@litonice13)

    Hello @normsash,

    We always give Premium support as priority basis. It shouldn’t take too long time to respond.

    Can you please check product description for support link/email us again. I’ll look at this personally.

    Thread Starter Norm Sash

    (@normsash)

    Thanks for the reply, @litonice13 . I previously used the chat to submit all of the information. Now I have submitted a bug report form from the contact page (I just copied the text from this post).

    I didn’t see an email address for support (my preferred method). Is there a support email address?

    Plugin Author Liton Arefin

    (@litonice13)

    Hi @normsash,

    Any links or email is prohibited here.

    Since you’re premium user you can submit ticket from your “WP Adminify>Support” menu.

    Please visit our website and check “Help>Support” menu for creating tickets.

    Thanks for understanding

Viewing 3 replies - 1 through 3 (of 3 total)
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