Admin Dashboard Unusable – PHP Fatal error

  • Resolved amyritterbusch

    (@amyritterbusch)


    1 year, 6 months ago

    I’m getting a Fatal Error with WP Security Pro 4.3.2. It makes the Admin Dashboard total unusable, although the frontend of the website looks fine. See error log below. It first happened to me on May 11, but I hadn’t tried to login to the dashboard in a few weeks, so I wouldn’t have noticed earlier. When I manually remove WP Security Pro from the plugins folder, the issue resolves. The Admin Dashboard comes back if I reinstall and reactivate the plugin. I am running WordPress 6.1.1. The only change I can see that happened recently is that the default WordPress Theme Twenty-Twenty-Three updated itself automatically in March.

    [12-May-2023 00:48:53 UTC] PHP Fatal error:  Uncaught TypeError: chr(): Argument #1 ($codepoint) must be of type int, string given in /home/amyritterbusch/public_html/wp/wp-content/plugins/wp-security-pro/handler/login.php:45
Stack trace:
#0 /home/amyritterbusch/public_html/wp/wp-content/plugins/wp-security-pro/handler/login.php(45): chr()
#1 /home/amyritterbusch/public_html/wp/wp-includes/class-wp-hook.php(308): Mo_wp_LoginHandler->mo_wpns_init()
#2 /home/amyritterbusch/public_html/wp/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#3 /home/amyritterbusch/public_html/wp/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /home/amyritterbusch/public_html/wp/wp-settings.php(617): do_action()
#5 /home/amyritterbusch/public_html/wp/wp-config.php(193): require_once('/home/amyritter...')
#6 /home/amyritterbusch/public_html/wp/wp-load.php(50): require_once('/home/amyritter...')
#7 /home/amyritterbusch/public_html/wp/wp-blog-header.php(13): require_once('/home/amyritter...')
#8 /home/amyritterbusch/public_html/wp/index.php(17): require('/home/amyritter...')
#9 {main}
  thrown in /home/amyritterbusch/public_html/wp/wp-content/plugins/wp-security-pro/handler/login.php on line 45

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter amyritterbusch

    (@amyritterbusch)

    I forgot to mention these details in case that it is helpful:

    • PHP version 8.0.28.
    • Active Theme: Twenty Twelve Child Theme
    Thread Starter amyritterbusch

    (@amyritterbusch)

    Since I have not heard back from you, and I need to be able to access the Admin Dashboard on a regular basis, I have uninstalled the Miniorange plugin and installed the Sucuri WP Plugin instead.

    Hello @amyritterbusch,

    We apologize for the delay in getting back to you. We appreciate your patience.

    After investigating the issue you raised, we have identified the cause and are working on a solution. The fix will be included in the upcoming release of our plugin.

    To ensure you receive the updated plugin as soon as it becomes available, we kindly request that you reach out to us through our plugin support form or visit our website. By contacting us through these channels, our team will be able to provide you with the necessary information and assist you in obtaining the updated version.

    Thank you,
    miniOrange Team

    Hi?@amyritterbusch ,

    We have not received your response yet. For now, we are closing this ticket.

    If you still have any questions, please don’t hesitate to reach out to us through our support form in the plugin or on our website.

    Thanks,
    miniOrange Team

Viewing 4 replies - 1 through 4 (of 4 total)
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