Admin Emails Not Sent

  • Resolved itscribe

    (@itscribe)


    6 years, 1 month ago

    Like some others have reported, the email notification does not go to admin but does go to submitter.

    Password reset request goes through.

    Also, I’ve several different forms that I’m playing with and the other submissions are going through. It’s only Happy Forms that are not going to the admin.

    I installed it yesterday, so it should be the current version.

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  • Hey there, @itscribe! ??

    That’s surely weird. Out of curiosity, you said several different forms submissions go through. Are these forms based on other form plugins? Emails to the admin address do land in your inbox when using these plugins?

    In general, we suggest to install and configure an SMTP plugin (here’s a nice one) with your administrator email credentials. That should solve any possible issues and it’s a great tool against spam-flagging.

    I hope that helps! Let us know how you go.

Viewing 1 replies (of 1 total)
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