• Resolved rayhunt0917

    (@rayhunt0917)


    We no longer are able to edit or use admin fields with the product since 4.0 and if we rollback to 3.0.4 they do not function properly and do not display in admin product pages.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Contributor Sark

    (@sarkware)

    Hi, sorry for the trouble.

    Pls provide some more details, like any exception logs from php’s error.log file, would point me in the right direction.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    Here’s a clip from our error log the last time I attempted to add a product. All fields entered were saved except for product cost

    [Tue Jun 14 12:18:57.020209 2022] [:error] [pid 13015:tid 47451251943168] [client 207.255.219.25:55531] client denied by server configuration: /home/reeded5/public_html/wp-admin/admin-ajax.php, referer: https://www.reedededge.com/wp-admin/post.php?post=238027&action=edit&classic-editor=1
    [Tue Jun 14 12:18:54.781681 2022] [:error] [pid 13015:tid 47451222525696] [client 207.255.219.25:55531] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238029&action=edit&classic-editor=1
    [Tue Jun 14 12:18:54.295695 2022] [:error] [pid 13015:tid 47451237234432] [client 207.255.219.25:55397] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238031&action=edit&classic-editor=1
    [Tue Jun 14 12:18:54.235520 2022] [:error] [pid 13015:tid 47451264550656] [client 207.255.219.25:55440] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238029&action=edit&classic-editor=1
    [Tue Jun 14 12:18:53.988003 2022] [:error] [pid 13015:tid 47451228829440] [client 207.255.219.25:55531] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238031&action=edit&classic-editor=1
    [Tue Jun 14 12:18:53.238665 2022] [:error] [pid 13015:tid 47451247740672] [client 207.255.219.25:55440] client denied by server configuration: /home/reeded5/public_html/wp-json, referer: https://www.reedededge.com/wp-admin/post.php?post=238030&action=edit&classic-editor=1
    [Tue Jun 14 12:18:52.988628 2022] [:error] [pid 13015:tid 47451262449408] [client 207.255.219.25:55434] client denied by server configuration: /home/reeded5/public_html/wp-admin/admin-ajax.php, referer: https://www.reedededge.com/wp-admin/post.php?post=238029&action=edit&classic-editor=1
    [Tue Jun 14 12:18:51.168430 2022] [:error] [pid 13015:tid 47451266651904] [client 207.255.219.25:55439] client denied by server configuration: /home/reeded5/public_html/wp-admin/admin-ajax.php, referer: https://www.reedededge.com/wp-admin/post.php?post=238031&action=edit&classic-editor=1
    Thread Starter rayhunt0917

    (@rayhunt0917)

    This happened after I rolled back to 3.0.4 and created new custom admin fields. Again, in your current version 4.0.3, I do not have an “admin fields” option from the fields factory menu.

    Plugin Contributor Sark

    (@sarkware)

    @rayhunt0917 Thanks for the logs, as you mention it is from 3.0.4 (after rolled back) right.?.

    If it is possible, pls upgrade to 4.0.3 again and then post the error.log file entries, that way can try to fix the error. You said Admin Fields menu itself not showing.

    So pls find the correct exception entries and post it here, that could be more helpful for me to fix.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    Ok I’ll update to 4.0.3 and repost error logs. after updating to 4.0.3 I can no longer edit or create new admin fields because that option no longer exists

    pic of field factory menu

    Thread Starter rayhunt0917

    (@rayhunt0917)

    After updating to 4.0.3 the fields factory menu had 2 options – checkout fields and settings. I could not access the menu for admin fields and all admin fields that were added through fields factory disappeared from the admin product pages.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    I’ve since rolled back to 3.0.4 to at least have some functionality. This is a live server and it is imperative that we list products for sale.

    Plugin Contributor Sark

    (@sarkware)

    Hi,

    Here I will post the actual URL for the Admin Fields page.
    /wp-admin/edit.php?post_type=wccaf

    Pls go to your wp-admin page, after logged in, pls paste the above URL, and see if you can access the admin fields module. Prefix your site url.

    This is a very rare issue, pls refer the following post for client denied by server configuration exception.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    Thank you! Since we have a somewhat working live version, I’ll look into this after business hours when it has a reduced impact on our operations and let you know what I can find out.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    Ok after updating to 4.0.3, deleting the old admin fields, then recreating them, I discovered that the custom fields would not display on the products page or in the database display plugin where they did in the past. Have you changed the API for this product since 3.0.4?

    Thread Starter rayhunt0917

    (@rayhunt0917)

    It would appear field names have been changed with the latest version.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    Is there a way to change the field names in the latest version of this plugin?

    Plugin Contributor Sark

    (@sarkware)

    @rayhunt0917 pls follow this reply. basically pls wait untill next Monday. that update will have the option for legacy field key generation.

    Thread Starter rayhunt0917

    (@rayhunt0917)

    Thanks! I will select notify on the post linked above. Wish I could supply more feedback, but as stated previously, I do not have access to a test server to experiment with the latest version and we need to use the best possible version for our uses on the live server.

    Plugin Contributor Sark

    (@sarkware)

    @rayhunt0917 Admin menu not shown issue has been solved, pls update the plugin to V 4.0.5 and let me know if it solved.

Viewing 15 replies - 1 through 15 (of 15 total)
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