Admin Fields Not Showing in Front End

@saravana

Thanks for the speedy resolution. Really appreciate it.

Also, I have deleted your user account now that the query has been resolved. So no more house responsibilities on you. ??

@jan

Thanks for the notification and updating us with the forum rules. I’m really keen to know how things should have been dealt the right way?

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pasetbin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Send System Info plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins except yours, switch to the Twenty Fifteen theme, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea. ??

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into trouble in these forums.