• LJagermaster

    (@the-living-legend)


    Last night, I was able to access both the front and back end (did have some issues with a plugin but deleted it so I know it’s not that). Today, I try to log in and it th progress bar takes around 10 mins to fill up but then just stops, and the page does nothing (still shows the homepage as anyone would see it). Now, I also have my own subscriber account which I created so I can see the site from all angles, and using those login details login takes a few seconds and I’m able to navigate the accessible areas (which for a subscriber I’ve set to just the pages and their profile). Note that when trying to access the profile page as the admin the page stays completely blank!

    I’ve gone through my list of plugins several times and I’m beyond sure that none of them are causing this issue as they have no bearing on logins and no admin specific plugins are installed/activated. But it’s clearly an admin specific issue (which sucks in many ways since I’m the only person who’s able to access the settings required for resolving issues like this!)…

    I did install and I’m sure I activated the Login Encrypt plugin before logging out last night, but it doesn’t appear to be there at all, in any directory under my domain… I’m officially stumped and in urgent need of help to solve this issue as this project was meant to have been launched days ago!

    Thanks in advance,

    Lee C
    https://worldcup.the-wan.net

    UPDATE: As I was typing this the tab attempting to access my admin profile has (after nearly half an hour) finally stopped and is displaying the “Navigation Cancelled” page…

    UPDATE 2: Now after even more time than above the tab used for logging in to the admin area in Internet Explorer is displaying “This program cannot display the webpage” and in Firefox it says “The page isn’t redirecting properly”… I’m now starting to think it may be an issue with the Theme My Login plugin but I’ve used it for years on other wp sites and it’s been nothing short of immense! Really confusing… :-/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems?

    resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    increasing the available memory?

    Thread Starter LJagermaster

    (@the-living-legend)

    I did consider renaming the plugins folder (thus automatically deactivating all plugins) almost instantly but was worried that I’d have to re-set all the options for them which could set me back even longer (I’m only able to get online a couple hours a day – long story! – so hoped to find a quicker solution from someone who’s experienced this issue before. Also all other issues I’ve had with this particular project, if I’ve been unable to resolve them myself, have normally resolved themselves by the next day, but since this issue is still hanging around I’m just about to try the plugins one. The theme and wp-admin options for the same reason, but will do if the plugins idea fails. I’ve already had the server-side memory increased to allow use of another web app so that’s not the issue…

    Thanks for the input though esmi, I appreciate you taking the time to reply.

    Thread Starter LJagermaster

    (@the-living-legend)

    Unfortunately this hasn’t helped. I was finally able to login but only because I’d tried to load the homepage in another tab while the first one was attempting to login. With the plugins folder renamed (regardless of there being an empty one in its place) I’m unable to access any of the back-end pages, and with the plugins folder restored attempting to access them brings back the painfully slow progress bar until it eventually times out. Also tried the SQL database hack but constantly receive a 404 error when trying to reach the back-end pages…

    It’s sounding more and more like a plugin conflict but all active ones have been in use for days or even weeks with no issues (I normally track down a replacement for any plugin that experience issues with). I’m fast being reminded of why I’d avoided using wordpress for so many years, it’s by far the most unstable development platform I’ve ever encountered! Unfortunately tho I’ve invested too much into this to just give up so I’ll keep trying and if anyone has any more ideas please fire them this way…

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    With the plugins folder renamed (regardless of there being an empty one in its place) I’m unable to access any of the back-end pages

    Wait, so when you remove the plugins folder (rename) the problem still exists?

    What plugins?

    Thread Starter LJagermaster

    (@the-living-legend)

    Too many to name in the couple mins I have left online (working in 20 mins). But yeah, I even tried moving the plugins to a backup folder, but this also causes me to be unable to access the back-end. Uncertain if it’s the exact same issue that I had originally, but it’s definitely an issue in itself…

    Thread Starter LJagermaster

    (@the-living-legend)

    Also, it would seem the active plugins stay active once the plugins folder is restored (normally wp keeps them deactivated until they’re manually reactivated…)…

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    That only happens if you visit the back end and they’re automagically disabled but … Yeah, something’s really hinky there.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    Def try that.

    Hey. Im pretty confident I can help you resolve this issue.

    IMO it’s a header issue. I had the same problem months ago.

    Firstly, check your functions.php for spaces at the begining and the end of the file. Any white noise could be causing this error. IF you find any, delete it.

    But if this dosn’t work, try inserting;

    ob_start();

    into the top of the functions.php file.

    Hope that works.

    Thread Starter LJagermaster

    (@the-living-legend)

    The only one of esmi’s suggestions I didn’t try was the memory upgrade, and that’s because it was one of the first things I asked my host to do when I first bought my domain…

    Thanks razor.harrison, but it doesn’t seem to be the same issue, or at least it requires a different solution as there was only a single blank line at the end of the file and removing it didn’t make any difference. Also the ob_start(); line seemed to cause a bunch of errors when added to the top (assuming you meant above the “<php?”) and made no difference when entered anywhere else…

    I managed to find a trick to log in, after the login process starts open the homepage in a new tab (but in the same browser) and it will eventually load with my front-end version of the admin menu, unfortunately trying to access any of the back-end pages is still impossible as it’s the same scenario as logging in.

    I’ve resigned to having to start the whole thing from scratch, and in future I’ll be keeping a safe distance from wordpress (no offence to others but this is the second time I’ve relied on it and it’s let me down in a big, and expensive, way!)…

    Thanks again though to those who tried to help, if I do find a solution I’ll post it for others’ reference…

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    This really sounds like a bad plugin combination, which without knowing what you’re running, makes it guesswork.

    Sorry you’re having such a bad time of it.

    @ The Living Legend,

    One of the points is that if you are to put – ob_start(); AFTER the <?php = so it would be the second line, then you SHOULD get a heap of errors. Once you have identified what those errors are, you should be able to fix the problem. Or at least post them here and we can have a look at it.

    As for wordpress letting you down, I find you comment interesting. I’ve worked with heaps of different solutions and honestly I doubt you’d find a better, more powerful solution in the OS community. And I’ve worked with HEAPS.

Viewing 11 replies - 1 through 11 (of 11 total)
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