Admin “Job Specifications” settings tab not loading

Hi @quokka,

Thanks for reaching out to us.

The issue looks really strange. Could you please create a temporary admin login so that we can look into the issue? You can share the details by creating a support ticket on our website.

Regards,
Vidya k v

I have the same problem, sorry but I can’t give you the login of my client Website, I would like to, but it’s not possible in that case.

But I like to share a screenshoot if you like, but I can’t not put it here, there no option for that.

Hi @worldopenbusiness @quokka

Please share the list of currently active plugins and any console errors if there are any.
https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

Regards,
Vidya K V

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Hi

I’m having the same issue too. Is there a fix for this yet? I’m getting the following console errors…

JQMIGRATE: Migrate is installed, version 1.4.1
select2.min.js?ver=5.2.3:1 Uncaught Error: No select2/compat/dropdownCss
    at j (select2.min.js?ver=5.2.3:1)
    at o (select2.min.js?ver=5.2.3:1)
    at select2.min.js?ver=5.2.3:1
    at D.apply (select2.min.js?ver=5.2.3:1)
    at new e (select2.min.js?ver=5.2.3:1)
    at new e (select2.min.js?ver=5.2.3:1)
    at HTMLSelectElement.<anonymous> (select2.min.js?ver=5.2.3:1)
    at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=5.2.3:2)
    at a.fn.init.a.fn.select2 (select2.min.js?ver=5.2.3:1)
load-scripts.php?c=0&load[]=thickbox,hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check&ver=5.2.3:341 [Violation] 'setTimeout' handler took 78ms
[Violation] Forced reflow while executing JavaScript took 70ms
[Violation] 'setInterval' handler took 261ms

Just in case this helps anyone – I tracked it down to the “PickPlugins Post Grid” plugin. Once I deactivated that the Job Specifications tab displayed correctly.

It’s only a workaround, I know, but at least I managed to make the changes I needed to, after which I reactivated the Post Grid plugin and all’s good.

Still no solution to this after nearly 2 months. No response to my support tickets on your site and no response to my messages via Messenger.

When will this be fixed? If you’re not gonna fix it then just say and I’ll find another plugin!

Hi @jonelkins,

We have looked into this issue and tested our plugin with the Post Grid plugin by PickPlugins. But, we couldn’t replicate the issue with this plugin only. So, we have tested this with the combination of other plugins and we have found out that issue is with plugins that are using older versions of select2 library. These plugins are using older versions(3.x.x) of the select2 library and are conflicting with the select2(4.x.x) library of our plugin.
So, this issue needs to be fixed from these conflicting plugins by upgrading their version of the select2 library. Also, it can be fixed by deactivating the conflicting plugins. You can see an example from here: https://www.ads-software.com/support/topic/select2-conflicting-with-acf-v5/

In the support ticket, you have mentioned that

The issue is with the “PickPlugins Post Grid” plugin. When I deactivate it, the Job Specifications tab displays.

So, we thought that the issue is resolved by deactivating that particular plugin. We are extremely sorry if that doesn’t solve your problem or you have the requirement of using this plugin: Post Grid by PickPlugins and you thought that the issue was supposed to be solved from our end. Hope you understand the issue.

Regards,
Vidya K V