Admin level

  • Hello,
    I have a question I haven’t been able to resolve. A plugin support person needs write access to certain plugin files on my server.
    I contacted my host and modified the write rules accordingly, allowing the person to modify the files they want to edit, and this from the WordPress back office using your plugin. But for some reason, I can do it, but not the support technician, even though they have an Administrator login (via a temporary login plugin).

    Do you know why? Is there anything else I can do besides granting Administrator access?

    The page I need help with: [log in to see the link]

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