Admin Locked Out

  • Resolved Sean101

    (@sean101)


    6 years, 7 months ago

    I tried to log into WordPress a few times in one session as I was trying to remember my username and password. After this I tried to log into my Wordfence protected website but must have typed in the wrong username.

    Now I am locked out and when I enter my email address a Cleantalk (which I also use) pop up comes on the screen telling me to install javcascript. I checked under my PC’s settings and javascript is already running on the system.

    Is there a back door that I can use to gain entry to my site?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    This may help you:
    https://www.wordfence.com/help/blocking/blocked-or-locked-out/#forcefully-regain-access-to-your-site

    It’s a bit laborious, but it’s an option.

    • This reply was modified 6 years, 7 months ago by CB.

    Keep a VPN service handy. Use when locked out or for pen testing. MTN

    Plugin Support wfphil

    (@wfphil)

    Hi Sean,

    We recommend using a password manager like 1password.com to store your username and password in case you forget them.

    You can use the Wordfence documentation link the other user provided but there is a quicker method to use in the future as it is a brute force lock out.

    1) Rename the Wordfence directory using the example below:

    ~/wp-content/plugins/wordfence-disabled

    2) Login to WordPress.

    3) Rename the Wordfence directory as below:

    ~/wp-content/plugins/wordfence

    4) Reload your WordPress admin Dashboard page and the Wordfence menu items will now be available.

    5) Open the Blocking tab on the Firewall page and you can unblock your IP address.

    If the Wordfence lock out page malfunctioned due to there being a CleanTalk plugin JavaScript error then that is something you will need to ask them for assistance with.

    Thank you.

    Plugin Support wfphil

    (@wfphil)

    Hi,

    Since I haven’t heard back from you I am assuming that the instructions solved your issue so I am marking this topic as resolved.

    If however, for whatever reason, you are still experiencing this issue and it is not resolved please respond to the post, which moves it back up the queue, and mark this topic as “not resolved”.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Admin Locked Out’ is closed to new replies.