Admin menu missing (User roles plugin NOT installed)

  • Resolved tgimktg

    (@tgimktg)


    10 years, 11 months ago

    Our TablePress admin menu is missing. I’ve read through the threads on this topic, and I do see that there can be an issue with certain plugins—but we haven’t installed any of them. It’s definitely a permissions issue, because when we attempt to go to this page:

    https://dev.rpug.org/wp/wp-admin/admin.php?page=tablepress

    we get this error: “You do not have sufficient permissions to access this page.”

    Can you help us with this? I’ve tried deactivating every plugin we’re using one by one, and that hasn’t helped either. Both admins on our site can’t see the menu.

    https://www.ads-software.com/plugins/tablepress/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    I’m not sure what happened there, but resetting the capabilities should do the trick.
    To do that, go to https://dev.rpug.org/wp/wp-admin/options.php in the browser. You should then see the list of “WordPress Options” with input fields to change them. (This is a powerful screen in WordPress, so be careful.)
    Scroll down to the “tablepress_plugin_options” option. In that text field (be very careful), change the number after “plugin_options_db_version” to a 0 (it should be 23 right now, I think). Then save the changes.
    That will reset some stuff inside TablePress internally and should also re-add the capabilities, so that you can then see the TablePress entry in the admin menu.

    Regards,
    Tobias

    Thread Starter tgimktg

    (@tgimktg)

    That worked perfectly! Thank you very much for the fast response.

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    no problem, you are very welcome! ?? Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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