• Resolved hopskip

    (@hopskip)


    Testing the Contact form: Mailing List + Form 2

    The “customer” Does receive their emails for both forms.

    Unfortunately, I do Not receive either of these.

    Yes, saw your Help section:
    I do Not use gmail
    It is same as my website name
    Haven’t had problem with PHP mail before.

    PS.
    I’m not 1 of the others who also had problems w/this, and never got an answer. This is my 1st request for this problem.

    Maybe use another plugin.

    https://www.ads-software.com/plugins/contact-form-builder/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Sona

    (@support-web-dorado)

    @hopskip,

    Your server might block automatically generated emails, which is why you are not receiving emails. Please contact your hosting provider providing details about the plugin and email receiving issue. Thank you.

    Thread Starter hopskip

    (@hopskip)

    You keep blaming everyone else’s server rather than this bad plugin written by ppl who are not good at what they do.

    We have 15 plugins and ALL of them work sending emails — but yours.

    Arrogance vs Humility

    Sona

    (@support-web-dorado)

    @hopskip,

    We do not use any email settings or separate functions, we use standard WordPress email send_out function, thus even if a single email gets send out by our plugin, it means plugin doesn’t have any issues with its functionality.

    I have the same problem. My host seems to be blocking any email I send using CForm Builder, if the admin email is yahoo or gmail. However, if I used my domain’s email address as the admin, those emails get delivered. It turns out my host can block outgoing emails from their server in order to fight spam. One of the possible causes that I see (listed in my host’s troubleshooting page) is – “Are you fully authenticating within your email client to successfully log in with the email address and password for the account that you are sending from?”.

    Having said that, I would also like to add that I never had this problem if I use the contact form that is built in the Virtue theme. So it is possible that Virtue is doing it differently. The messages that are getting delivered by Virtue has wordpress@mysite.com as the sender (instead of the email address of the actual sender), if that is of any help.

    Thanks.

    Sona

    (@support-web-dorado)

    @supersonic_528,

    It depends on server. But with our form if you set Send email from to [email protected], then in a similar manner our form maker will overcome the limitation. But if you want to receive the email from submitter’s email, the issue will be faced again. Thank you.

    Thread Starter hopskip

    (@hopskip)

    You’re an idiot Sona.

    All others work.

    Bye.

    Sona

    (@support-web-dorado)

    @hopskip,

    We are not responsible for problems which are not coming from our side. We resolve all issues connect with our plugin, but cannot solve them if those are connected with your server.

Viewing 7 replies - 1 through 7 (of 7 total)
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