Admin not loading

  • Resolved lynnakvo

    (@lynnakvo)


    9 years, 8 months ago

    We have a WP Multisite installation and I am struggling to figure out why the pages dm_domains_admin & dm_admin_page are not loading. This means I cannot setup any domain names.

    The plugin shows as network active yet only appears under plugins for the ‘network admin’ (but maybe that’s normal?). The dropin ‘sunrise.php’ is available under wp-content. The wp-config.php file has been updated with the define script. I’ve spent days ‘redoing’ these to make sure they have the correct permissions/added correctly, etc.

    The error when going to ‘domain mapping’ is “Please edit your /var/akvo/akvosites/code/wp-config.php and move the line define( ‘SUNRISE’, ‘on’ ); above the last require_once() in that file or make sure you updated sunrise.php.”

    I’ve tried an older version, now using the current version but with no luck.

    Below is what the site url looks like:

    https://ourwordpressdir.test.ourdomain.org/

    Thanks for any help.
    Lynn

    https://www.ads-software.com/plugins/wordpress-mu-domain-mapping/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ron Rennick

    (@wpmuguru)

    Is your define('SUNRISE','on'); below the line that says that’s all, stop editing?

    Thread Starter lynnakvo

    (@lynnakvo)

    No, first I had it directly above ‘stop editing!’ but as it didn’t work I tried a variety of different places.
    Currently it’s below ‘define(‘WP_DEBUG’, false);’ but has made no difference where I put it in the file.

    Thread Starter lynnakvo

    (@lynnakvo)

    Just moved it below that line, no difference in the problem.
    Then moved it to below ‘stop editing’, no difference.

    it’s almost like it’s totally being ignored.

    Thread Starter lynnakvo

    (@lynnakvo)

    The plugin is incompatible with a complex WordPress Multisite cloudhosted installation of 4.2.2 or 4.2.3.

    Works fine on our 3.9.7 install.

    Plugin Author Ron Rennick

    (@wpmuguru)

    Your hosting support said it wasn’t compatible?

    Thread Starter lynnakvo

    (@lynnakvo)

    Yes, after days of testing & trying to figure out why it wasn’t loading the admin even though all the settings were correct, we gave up & we’ve installed wp-network instead which is working great.
    thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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