Admin not receiving notification event booking

  • Resolved Djabber

    (@djabber)


    2 months, 1 week ago

    Hello,

    I’m trialing this plugin before perhaps switching to a paid plan.
    However when someone books an event, the admin (me) is not receiving a notification.
    I have taken these steps:
    ? Entered email under ‘Provider Details’
    ? Under ‘Notifications’ -> To Employee, i have made sure to check the ‘Event booked’ notification.

    What else do i need to do?
    What email is being used as admin email?

    Thanks in advance

    • This topic was modified 2 months, 1 week ago by Djabber.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    Hello,

    Thank you for reaching out to us.

    For that purpose, you can add the admin email to the “Send all notifications to additional addresses” field on the Amelia/Settings/Notifications page.

    Please let us know if that works for you.

    Thread Starter Djabber

    (@djabber)

    Hello, thank you for getting back to me.
    However that sends me all the same notifications as the booker/customer receives.

    I’m confused as to what this setting does:

    To Employee -> Event booked

    I have customized that template specifically to be sent to employees, but i’m not receiving it anywhere.

    @djabber did you solve the issue? i have the same situation. Does not make sense that admin gets notification with customer emails as well. Should be just 1 email , same that employee gets.

    Thread Starter Djabber

    (@djabber)

    Nope, just accepted the fact that the admin gets the e-mail as well. Really annoying. Sorry i couldn’t be of more help.

    Same here.

    And this thread is marked as a resolved.

    It’s funny ??

Viewing 5 replies - 1 through 5 (of 5 total)
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