Admin Panel does not open

  • Resolved tomagone

    (@tomagone)


    3 years, 2 months ago

    Hello everyone,

    This is Tom from France. I’m reaching out to the community in order to find a way to fix my issue.

    THE ISSUE

    It’s been a few hours now that I cannot access my wp admin panel.

    After entering the credentials the page reloads and comes back to the same login page. However the URL changes for https://agonesport.pro/wp-login.php?redirect_to=https%3A%2F%2Fagonesport.pro%2Fwp-admin%2F&reauth=1

    When entering a wrong password I do receive the error message that the pw is incorrect. If I click on the link to set up a new password the page URL goes to https://agonesport.pro/lost-password/ and I get the error message “Not Found
    The requested URL was not found on this server.”

    WHAT DID I DO PRIOR TO THE ISSUE

    Earlier this morning I did login though. As I received an email alert from my host provider OVH about being over my quota 200Mo I looked up online for ways to decrease the size of the database.

    I came across the WP-Sweep plugin that I was able to download but not activate (maybe because I was already overlimit ?).
    I then deleted 3 themes that were installed but not activated, and 1 pluging (akismet).

    The website is still up and running though : https://www.agonesport.pro

    WHAT I TRIED SO FAR

    Through my host provider admin panel I did re-install the backup from yesterday but this did not help.
    And of course browsing the web for a way to fix it ??

    Would you guys have an idea where to start ? Any kind of help would be much appreciated !

    Thank you so much.
    Best,
    Tom

Viewing 1 replies (of 1 total)
  • Thread Starter tomagone

    (@tomagone)

    Hi guys,

    This issue was striclty related to my datase base quota that had excedeed.

    For some reasons I thought that I could still access the admin panel being over limit… what a rookie mistake !

    I freed some space deleting the revision files in the DB using php myadmin. Cleared about 20Mo which was enough.

    I searched for POST TYPE = REVISION, then copied/pasted the query into the SQL commande, switching “SELECT * FROM” to “DELETED”. And ran the query.

    Hope that can help others.

    Here is a couple of useful videos for french speaking people :

    Best,
    Tom

Viewing 1 replies (of 1 total)
  • The topic ‘Admin Panel does not open’ is closed to new replies.