• I upgraded to 3.6 over the weekend and now my admin panel (dashboard) is gone. When I login, it sends me to wp-admin page with nothing on it. It isn’t stuck on, it’s just blank.

    Anyone else having this issue?

    The website itself is still there though.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    I am facing the same issue. Esmi, you posted the same response in almost every post i searched. Your response is wrong and does not work.

    Two of my biggest websites have admin panel issues. The website appears fine, but I can’t update when i click add new post. The frame work is messed up too.

    Please come up with a working solution.

    Please check the following screen shot..

    Website #1 admin panel (add new post) – https://imageshack.us/a/img27/2646/fvrv.jpg

    Website #2 frame work messed up – https://imageshack.us/a/img89/2483/w9vz.jpg

    All of this happened after upgrading to WordPress 3.6 this week.

    Did you follow the steps Esmi posted and the issue persists?
    We like to help and one of the best ways to troubleshoot is to get things back to a known workable state. This is why we recommend turning off all plugins and returning to a default theme (such as twentytwelve or twentythirteen) – because more often than not, it works and brings WordPress back to a workable state where we can then do more troubleshooting to figure out what exactly is making it *not work*.

    bemdesign,

    I did everything Esmi posted.. But nothing is changing.. Can you help me?

    Hmmm…

    You have the most recent updates to your plugins?
    And you’ve disabled all plugins when trying to troubleshoot?

    I’ve seen something before similar to your 2nd screenshot that was (if I remember correctly – it was a while ago) tracked down to an unclosed php function in a theme file. So check your themes and make sure everything is closed correctly.

    You might also try disabling all plugins, install the Developer plugin, enable the Developer plugin and it’s various tools to see if it can help you track down what’s going on.

    Also see if your browser is warning of any missing files – the 2nd screenshot suggests a missing stylesheet.

    Finally, have you tried re-running the WordPress update?

    Is there a way we can talk privately? I like to speak in more details regarding the issue.

    Can you send me an email? [ redacted, support is offered via the forum and not e-mail ]

    Thanks

    PS: I hope im not breaking the rules on this website by giving out my contact detail.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    You kinda are as support is offered via the forums and not via e-mail.

    Thanks for letting me know.. I tried downgrading as well and it did not change anything. I am so lost..

    The back up and nuke-it-from-orbit solution (maybe):

    1) Back up your database and download your wp-content directory
    This is essential. Do not move on to the other steps until this is done and you can confirm that the database backup is good.

    2) Drop your old database on the server (that means delete it).

    3) Create a new database on the server

    4) Install WordPress and confirm that it works

    5) Import old database information into the new database. You will likely have to break this into sections as MySQL and PHP, for good security reasons, have timeouts on transactions.

    6) Confirm things work correctly after importing old database records.

    7) One at a time, upload your themes and confirm that they work.

    8) One at a time, upload plugins and confirm that they work.

    9) If, at any point, something goes wrong or this issue appears again, identify the last action you took and see if that helps you identify the root issue.

    * The above steps are not to be taken likely and it may be best to do a trial run using a local testing environment first. This stuff is dangerous and should only be done if you feel the reward is worth the risks of *destroying* your existing database, re-installing WordPress from scratch, and carefully re-builiding your site.

Viewing 10 replies - 1 through 10 (of 10 total)
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