• Resolved roboxkin

    (@roboxkin)


    After removing the plugin, the admin panel disappeared, I can not enter the admin panel at the address /wp-admin/, I am constantly redirected to /my-account/, the admin bar is also gone. Are there any options how to fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter roboxkin

    (@roboxkin)

    Probably due to the fact that somewhere put a tick, prohibit the admin panel for sellers

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @roboxkin

    Deactivating the Dokan plugin or removing it is not supposed to create any inconvenience of this type. It sounds like there is any redirection plugin on your site which is causing the issue.

    I would recommend changing the name of the Plugins folder of your wp-content folder using your FTP. By doing this, all the plugins activated on your site will be deactivated. After that, you should be able to login using by hitting the wp-admin URL.

    I would recommend taking help from an expert if you are not comfortable with these. I hope it helps. Thanks!

    Thread Starter roboxkin

    (@roboxkin)

    Hello! Thank you very much for your reply! I figured out why this happened and returned everything back.
    The fact is that my status from an administrator dropped to a seller and I really ticked the ban on sellers in the admin panel.
    Solution:
    you need to access phpMyAdmin and find the wp_users table:
    Find your username and write down your ID. Then go to the wp_usermeta table and find the wp_capabilties line:
    If you have administrator rights, the meta_value on this line will look like this:
    a:1:{s:13:”administrator”;s:1:”1″;}
    If your wp_usermeta table says something different, you can click the Edit link and change it.
    Hope this solution helps someone else.

    • This reply was modified 2 years, 10 months ago by roboxkin.
Viewing 3 replies - 1 through 3 (of 3 total)
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