admin password doesn’t work. reset not possible

  • Hi,

    I know this topic has been up here a couple times and I have been through the posts I found, but they did not help me.

    for some reason i cannot log in as an admin (nor any user) anymore. I am 100% sure the password is right, but it does not work. I tried resetting it with the emergency script, but that does not work either. When i use it, i get an email to my admin email address with the new password, but i the password still does not work.
    I always get sent back to the administrator log in page.
    Also, I don’t have access to mySQl or phpadmin

    Do you guys have an idea, what the problem could be or how to fix it.

    Thanks a lot!

    Chris

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  • Copy and paste the password that is sent via email. Don’t try to type it in. If you are already doing that, or if that doesn’t work, you can try the emergency script. If that doesn’t work, you need to get into MySQL somehow, even if it means having your host do it for you.

    … but how is it that you can’t access your database?

Viewing 1 replies (of 1 total)
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