Admin: Product Data tabs empty

  • Resolved sonic1243

    (@sonic1243)


    9 months, 1 week ago

    Hi.. two websites with same issue. In Admin, on a product page, the Product Data section has all blank tabs, the content is there but they are all set to “hidden” by CSS.

    So for example I can click on the “Linked Products” tab and theres no content, blank. but if I use Inspect Element to remove “hidden” from the CSS class then it shows the form for the tab.

    Any ideas?!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sonic1243,

    For better assistance, can you provide screenshots showing the issue on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    Additionally, are you using WC 8.6.0? If so, could you please try the solution shared by our dev here?

    In the meantime, you can run a conflict test to help you identify the cause of the issue. More info: https://woo.com/document/how-to-test-for-conflicts/

    Let us know how that goes for you.

    Thread Starter sonic1243

    (@sonic1243)

    Hi, thanks .. blank areas for all tabs from Inventory down to GetMoreOptions .. but like I said the html is there; just hidden by CSS.

    Hey, @sonic1243! Thank you for the screenshot.

    Were you able to run the conflict test my colleague suggested?

    Also, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter sonic1243

    (@sonic1243)

    Turns out to be the Dark Mode Dark Reader extension for Chrome, which was not active on the website; but had access to “all websites”. Turned it off and Product Data came back. I should have tested this in Edge first really before posting. Thank you ??

    Hey, @sonic1243!

    No worries! I’m glad you were able to find the cause of the issue. And thanks for sharing here and contributing to the WooCommerce Community. This might help other users in the future.

    Please let us know if there’s anything else we can help you with.

    Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)
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