Admin Search Users field broken in latest release?

The WordPress error page appears to be a 403 error page. I checked the mod_security logs and I’m not seeing anything there, so this doesn’t look like a configuration issue.

And lastly, dropping everything else except for the “s” query parameter works fine. So:

https://example.com/wp-admin/users.php?s=foo

works without any problems…

Any ideas?

does it still do it if you deactivate all plugins?

I did deactivate all the plugins but 3 of them (this is a production site and I can’t deactivate those safely). I’m going to look into duplicating the site and then deactivating the plugins on that test site.

But if this type of behavior gives you any ideas where to look (perhaps plugins involved with displaying users or user fields, ones that do user sorting, ones that do xxx with query strings, caching plugins, etc), I’d love to hear your thoughts. I might be able to pinpoint the cause of the problem without having to create the duplicate site, and could ideally just fix the problem directly.

thanks!

It is a troubleshooting step. Sometimes plugins can cause issues which appear to have no relation to their core functionality. By deactivating all plugins just for a minute or so, you can tell whether the problem is plugin related or not. If the issue goes away, reactivating the plugins one-by-one and checking the site will indicate which plugin is causing it so a resolution can be sought. Without this troubleshooting step you cannot say for sure whether the issue is caused by a plugin or not.

If the issue does not go away with all plugins deactivated, we know that there is some other cause and would probably look at the theme by seeing whether the issue occurs when the default WordPress theme is used temporarily.

Ok, thanks.

I was hoping for ideas to check for that would let me avoid the lengthy steps of deactivating all the plugins (length bc I need to duplicate the environment). In the past, I’ve been able to troubleshoot problems based on my understanding of WordPress and how a specific problem might occur. That’s much faster than starting with plugins, going to themes, etc.

But it seems like we don’t have much of an idea of what to look for here, so I’ll fall back to that method as you suggest.

If I figure out what’s causing this, I’ll post here to let people know. Perhaps that will save some time in the future.

I appreciate your posting, nice to know someone was listening!

thanks,