• Resolved alexpwdev

    (@alexpwdev)


    The Administrator when editing users is taking users to the FRONT end edit user page – I don’t want this it is massively affecting what I can do as an administrator for users.

    I want the admin to be able to edit users using the WP dashbaord – and JUST users to be using the front end edit profile page.

    Thanks,

    Alex

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Gabriel Berzescu

    (@gabrielberzescu)

    Hi Alex,

    You may hide that user select dropdown from the edit-profile screen with this CSS:

    #select_user_to_edit_form{display: none;}

    Regards,
    Gabriel

    Thread Starter alexpwdev

    (@alexpwdev)

    Thanks for the quick response, how do I add this? and not sure quite what you mean here. Any more information would be great.

    Gabriel Berzescu

    (@gabrielberzescu)

    Hello @alexpwdev

    You may add this to your theme’s style.css

    Best regards,
    Gabriel

    Thread Starter alexpwdev

    (@alexpwdev)

    I don’t think I am being understood.

    I do NOT want to use the profile builder for ADMINISTRATORS because it’s limiting what we can do to change users.

    We want the my profile builder JUST to be used on the front end.

    If we want to edit a users profile this needs to be done via the wordpress dashboard this is because we have to assign courses via learndash.

    When we click edit profile it takes us to the FRONT end are of my profile.

    This is holding us up on going live so would really appreciate your quick response!

    Gabriel Berzescu

    (@gabrielberzescu)

    Hello @alexpwdev

    So do you mean that when you go to https://yoursite.com/wp-admin/users.php and click on the Edit link under the username, it takes you to our front-end edit profile page?

    I have never heard of this before.

    On my test rig, if I go to /wp-admin/users.php and click on the Edit link, it stays on the back-end, it goes to the back-end wp edit user screen.

    This is what you are talking about, right?

    I’m still not sure I understand you properly, because you mention clicking on edit profile, but here for me it just says Edit.

    Also, I would like to add that according to netiquette all-caps amounts to yelling, and yelling is generally considered to be impolite.

    https://en.wikipedia.org/wiki/All_caps

    Regards,
    Gabriel

    Thread Starter alexpwdev

    (@alexpwdev)

    My deepest apologies it was not meant to be impolite, just to emphasise those key functions… sorry I should have used underline or bold. Not yelling! You’ve been a great help and very speed so far.

    Here is a video of what I mean… and what I need to happen (on another page not using profile builder)

    https://yoursite.com/wp-admin/users.php – us working fine and we can see all the users but it’s when you click edit user that it takes you to the front end.

    This video here… shows what is happening. https://yoursite.com/wp-admin/users.php

    Again thank you for your superb quick support, I’ll be sure to leave a great review!

    Gabriel Berzescu

    (@gabrielberzescu)

    Hello @alexpwdev

    It is great to know that the intention was not that of impoliteness, and thank you for the appreciation.

    Unfortunately instead of the link to the video you have the https://yoursite.com/wp-admin/users.php link twice.

    From your description, I think that I understand — but the video would still help to make things crystal clear.

    This is a very strange thing to be happening, my best guess is that you have some custom functionality somewhere either in a plugin or in the theme that is causing this. Did you build the site or somebody else? Please ask the person in cause.

    I don’t even know how it would know on which page you have the front-end edit profile form — that has to be written somewhere, it can’t know it out of the blue.

    If you briefly disable PB, does this fix the problem?

    I am still waiting for the video.

    Best regards,
    Gabriel

    Thread Starter alexpwdev

    (@alexpwdev)

    Hi there,

    Thanks for your response and understanding.

    Here is the video – https://www.loom.com/share/c3635902ac0948b68c43985cff45edd4

    I am also the developer on the site too – never used PB before so thus why I’m coming to you on this as I don’t understand why it is appearing like this.

    Thanks,

    Alex

    Gabriel Berzescu

    (@gabrielberzescu)

    Hi Alex,

    Thank you, I see.

    It is exactly as you described it, and as I imagined it.

    The big question here is how does it know the location of your [wppb-edit-profile] page?

    In order to narrow things down, the next recommended step is the conflict test:

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Best regards,
    Gabriel

Viewing 9 replies - 1 through 9 (of 9 total)
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