Admin white screen upon installation

  • Resolved Celeste

    (@celeste-9)


    9 years, 8 months ago

    Upon installing this plugin I get an admin white screen of death, backend only. This happens when I install via www.ads-software.com add new plugin, or via ftp when the plugin has not yet been activated. I am installing on clean site with the most up to date versions of everything. I also have the Mailchimp for WP plugin installed.

    Any idea what could be causing this?

    https://www.ads-software.com/plugins/woocommerce-mailchimp/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Adam Anderly

    (@anderly)

    Any luck with this? I haven’t seen this issue before. If you can enable WP_DEBUG and check your debug.log file that may help provide some details.

    Thread Starter Celeste

    (@celeste-9)

    Hi Anderly, thanks for the response. I ended up not using the plugin, so it’s no longer an issue.

    Plugin Author Adam Anderly

    (@anderly)

    Hi Celeste,

    Sorry to hear that. Would you mind sending me what version of WordPress and WooCommerce you are using?

    I’d like to investigate this and see what the issue might be.

    Thanks,

    Adam

    Thread Starter Celeste

    (@celeste-9)

    Hi Adam, the site is using WordPress 4.1.1 and WooCommerce 2.3.7. It’s a clean installation on a new web host, using well established plugins. It could very well have been a theme conflict, I had several other issues that the theme developer had to fix.

    If you need any more info, let me know. I appreciate your efforts to solve the issue!

    Celeste

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Admin white screen upon installation’ is closed to new replies.