Administrator Log In

  • Resolved Chris

    (@mastertechmag)


    15 years, 4 months ago

    We have 4 administrator log ins — that will NOT log in. Anyone know what we can do to log in??

    WP v2.8.1

    Our website is going through major crisis — on verge of shutting down — we need help ASAP!

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

  • What error are you getting?

    Have you tried renaming the plugins folder via FTP?

    Thread Starter Chris

    (@mastertechmag)

    I have 3 administrator login ID and Passwords — I get an error saying that the ID names do not exist.

    I can try to rename the plugins folder -but i do not understand how that will allow me to log in as an administrator to WP….

    Can you explain further? thanks…

    If the problem occurred following an upgrade to WP 2.8, it’s possible that an incompatible plugin is causing the issue. Renaming the plugins folder is a quick method of completely deactivating all plugins to test this possibility.

    You could also try checking the wp_user table in the database using Phpmyadmin to check whether these 3 admins ids are present. If they are, it further suggests that this may be a plugin problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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