• Resolved carolaword

    (@carolaword)


    Hi,
    I was editing shop manager and then I clicked save changes, went to see if everything was working and something was missing, so I went to edit the capabilities again and saved, but I notices everytime I clicked save, it changed the user I was modifying!!! it showed me subscriber… well
    I don’t know what happend, but I disabled to shop manager the capabilities of editing and everything from woocommerce (this is a different kind of store) and after that, me as an admin couldn’t see woocommerce either! so I clicked on reset, I thought it meant reset it as it was, but it erased the role.

    So now noone can see or edit or anything on woocommerce.
    I deleted the plugin, and aparently it didn’t erased what I just did, but no, I installed it again and tried to edit admin capabilities to add the woocommerce capabilities again but they are just gone.

    PLEASE HELP!!!

    https://www.ads-software.com/plugins/user-role-editor/

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  • Thread Starter carolaword

    (@carolaword)

    Ok, I found this: https://www.role-editor.com/how-to-restore-deleted-wordpress-user-roles/

    And added the capabilities one-by-one, everytime having to go up and choose administrator, becasue everytime I added one, it changed the role I was editing.

    Is this and the Reset button issues not a tipical problem for users? Is it on your mind to modify it to make people’s life easier?

    Please think about it.

    Thanks

    This same thing happened to me. I tried following the instructructions on the post you linked to, but it seems a bit advanced to me. What am I trying to do and how do I do it? I know that it’s a permissions error as all the files are still there, but I can’t get this to work.

Viewing 2 replies - 1 through 2 (of 2 total)
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