Ads displaying after end date

  • Resolved danielraina

    (@danielraina)


    2 years, 9 months ago

    Hi, I’ve set up 2 fee:s, one with 7 days duration and one with 14 days duration, but ads posted with either of them shows after the end date has passed.

    I upgraded from an older version (can’t remember which version sadly) and in the old version it worked fine.

    I’m using the [AWPCPBROWSEADS] code on the browse page.

    Any ideas?

    • This topic was modified 2 years, 9 months ago by danielraina.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter danielraina

    (@danielraina)

    Here’s my cron entries for awpcp, I feel like there’s a delete-expired-ads-entry missing here.
    Also, the ones with asterisk has no action.

    awpcp_ad_renewal_email_hook
awpcp-task-queue-cron *
awpcp-check-license-status
awpcp-clean-up-non-verified-ads *
awpcp-clean-up-payment-transactions
    • This reply was modified 2 years, 9 months ago by danielraina.
    • This reply was modified 2 years, 9 months ago by danielraina.
    Plugin Support Garret L

    (@garret1996)

    Hi @danielraina

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    By chance were these ads renewed at some point? We do have a known bug with renewed listings not expiring properly.

    Thanks for the additional information, I’m going to pass that to our developer and see if that can help.

    Best,

    Thread Starter danielraina

    (@danielraina)

    Hi, no, none of the ads are renewed.

    Thread Starter danielraina

    (@danielraina)

    Hi, any update on this? Ads are still not getting archived.

    Plugin Support Garret L

    (@garret1996)

    Hi @danielraina

    Thanks for reaching back out regarding this issue.

    I can see from my end that our developer looked into this issue and made some changes to solve this. Can you confirm you are on the latest version of AWPCP?

    Since I haven’t been able to reproduce this on my test site, will you check if you have the same issue under these conditions?

    • all other plugins deactivated
    • any custom code removed
    • WP 2020 theme active
    • running the current version of Classifieds Plugin
    • running the current version of WordPress
    • all site, server, and browser caches cleared

    You can find more detail on how to find a conflict in the docs.

    If you do have the same issue under those conditions, please let me know.

    Thread Starter danielraina

    (@danielraina)

    Hello and thanks for your reply. I’ve updated to 4.2 and I’ll monitor if ads are getting archived now.

    /Daniel

    Thread Starter danielraina

    (@danielraina)

    @garret1996 After installing 4.2, the ads now expire as they should.
    Thanks for the help.

    /Daniel

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Ads displaying after end date’ is closed to new replies.