Ads no longer showing after updating from Beta

  • Resolved tabatha.j22

    (@tabathaj22)


    5 years, 3 months ago

    Hello,

    Ads stop showing after I updated from beta to Version 1.0.2. I got a message to reconnect Site Kit. I followed the prompts and reconnected without any errors.

    However, in the Site Kit dashboard I get this message, “Data error in AdSense. AdSense account ID not set. AdSense is not connected.”

    What’s strange is that under settings I have Let Site Kit place code on your site still selected and it does says that AdSense is connected in the settings page.

    I signed into my AdSense account and noticed that I no data for the days since updating. I tried reconnecting multiple times but the issue still exists. I went through the Fix common issues with Site Kit webpage and made sure it wasn’t due to any of the limitations.

    I would appreciate any help.
    Thanks!

    • This topic was modified 5 years, 3 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @tabathaj22 Apologies for the delay in responding. Have you tried disconnecting Site Kit and attempting to connect again? If you want to share your URL I will take a look.

    Thread Starter tabatha.j22

    (@tabathaj22)

    No problem. Thanks for replying.

    I went into Settings and clicked on Disconnect AdSense from Site Kit. I then went into Connect More Services and clicked on Set up AdSense. The message came up to Reconnect Site Kit which I did and now it’s working again. That seems to have fixed it. Thanks!

    We manually added the AdSense code to the header a few days ago and just removed it after the fix above and selected the Let Site Kit place code on your site option, but Ads are not showing again. I believe that the Ads started showing immediately after installing Site Kit the first time. I will check again after an hour or two.

    Here is the site: See first post

    Thanks again!

    • This reply was modified 5 years, 3 months ago by Jan Dembowski.
    Thread Starter tabatha.j22

    (@tabathaj22)

    Thank you for your help @jamesosborne. Everything is working great now.

    We were hesitant about disconnecting it from Site Kit because of the warning message that came up but the process went smoothly. I wish we did that in the first place.

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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