• Resolved saya07

    (@sai07)


    From the latest update advance tab widget is not working. if we activate delay javascript from wp-rocket the advance tab widget content isn’t showing.

    You can reproduce the bug with installing elementor, wprocket, essential addons for elementor plugin then create a demo template copy the shortcode now create page add advance tag widget in tab content paste the shortcode and save. now in wp-rocket setting activate delay javascript and save.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @sai07,

    Sorry for the late reply and the inconvenience caused.
    I am checking the issue and trying to reproduce the issue. Please allow me some time to reproduce the issue.

    Can you please share the page URL where you used the Advanced Tab widget and facing the issue? So we can check on our side.

    In the meantime, you can export the saved template (you are using as a shortcode) as a JSON file so we can check with that on our site.

    Let me know the update. Thanks for your patience!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @sai07,

    Sorry for the inconvenience caused and the late reply.
    I have tried to reproduce the issue you mentioned. But I can’t reproduce the issue. On my site, it is working well. Check this screen record.

    Please clear the cache once and then retry once. If still, you are facing the same issue, please share the template JSON file (which one you tried) here. So we can check with that file.

    Let us know the update. Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @sai07,

    Is there any update? I am waiting for your valuable update. Let me know.

    Thanks!

    Thread Starter saya07

    (@sai07)

    I tried clearing cache and everything it doesn’t work. here is the link for advance tab widget and template also wp-rocket settings. I have added website link file to it. https://drive.google.com/drive/folders/1rnFu7iFBYbPnQFP5-ySGo_o3xEjbusnN?usp=sharing

    • This reply was modified 2 years, 2 months ago by saya07.
    Plugin Support AR Rasel

    (@arrasel403)

    Hi @sai07,

    Thanks for sharing the JSON files for the templates and WPRocket settings. I have downloaded and imported it to my site, which is working well. Check this screen record.

    Can you please check once on your site? Please contact our team here if you are still facing the same issue. They will check and help you to fix it.

    Let us know the update. Thanks for your patience!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @sai07,

    Hope you are doing well.
    Is your above-mentioned issue gets fixed? Let us know the update.

    Thanks!

    Thread Starter saya07

    (@sai07)

    I have reached out to your mentioned team sent the required details waiting for reply from them.

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @sai07,

    Thanks for contacting our Team. They will check and help you to fix it and will get back to you as soon as possible.

    Thanks for your patience!

    Have the same issue on my end for advance tab when wprocket is activated the elements tabs is not showing.

    How did you solved this issue?

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Advance Tab content not shown if delay javascript from wp-rocket is active’ is closed to new replies.