Advanced click popup doesnt work on mobile

  • Resolved joefaron

    (@joefaron)


    2 years, 1 month ago

    Not sure of the exact code you’re using for:
    Advanced->Action on popup content click -> redirect to page.

    It doesn’t work on android google chrome s20. (Assuming its only responding to click event, not touch event) Instead I added the custom js code, so clicking the image popup properly redirects to page:

    document.getElementsByClassName(‘sg-popup-builder-content’)[0].onclick = function () {
    window.location=’https://www.olfschool.net/academics/summer-school-and-camp/’;
    }

    • This topic was modified 2 years, 1 month ago by joefaron.
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  • Dear @joefaron,

    We would like to let you know that action on popup content click should work without using any custom codes on both mobile and desktop.
    On mobile the functionality should work by touching the image and on desktop by clicking the image.
    You just need to enable action on popup content click option and choose redirect option by entering your desired URL. See the screenshot here https://prnt.sc/a0f7EgxwD-g1.
    We would kindly ask you to remove the custom code that you used and send us the URL where we can check the popup.

Viewing 1 replies (of 1 total)
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