Advanced Columns stopped working

  • Resolved teoriaelektryki

    (@teoriaelektryki)


    5 years, 5 months ago

    Theme: OceanWP

    Problem is this: I add advanced columns to my blog post. Then I insert there some images, text etc. Then I save my post as draft and in preview this advanced column section has 0 px height… When I go back to editing this post again, suddenly columns are empty (there’s no added previously photos or texts). When I go back and edit my old posts, there are also no content in advanced columns area. I think it’s a wider problem, because your other blocks are also glitchy. Is it because of a new version?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @teoriaelektryki ,

    Thank you for writing in. That ideally does not happen. We have tested with the latest version of WordPress.

    Can you once check the console panel if there are some errors or so? (Open console by right click > Inspect Element)

    If still, you don’t find anything you can get back to us from here or quicker response – https://www.ultimategutenberg.com/support/

    Regards,
    Vrunda Kansara

    Thread Starter teoriaelektryki

    (@teoriaelektryki)

    Thank you for quick response! The bug no longer exists. It turned out that the problem was in the last Gutenberg update (the one where they added groups). Today new update was released (v. 5.9.2) and problem magically disappeared.

    Sorry for bothering you, but I always hate when something simply stops working. I’m gonna think twice now before installing a gutenberg update. You guys do great work with your plugin. It’s adding so much quality to my website… It is a shame that it can get broken because of something you can’t control.
    But again – thanks for the support and wish you good luck!

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @teoriaelektryki ,

    I am glad you love our plugin.
    Also, that the update for Gutenberg fixed the issue.

    Regards,
    Vrunda Kansara

Viewing 3 replies - 1 through 3 (of 3 total)
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