Advanced Options in Pro Version will not save

  • Resolved jwtechno

    (@jwtechno)


    9 years ago

    I installed the Popup Builder free version and built a successful popup for my home page. I needed it to only display once per user, so I purchased the Pro version for $9.95, deactivated the first and installed the pro version. When I check any of the Advanced Options and Save, they do not take affect (are not saved). Furthermore, when saving it duplicates the popup and creates a new one each time with a higher consecutive number for the shortcode, please help!

    https://www.ads-software.com/plugins/popup-builder/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos

    (@sygnoos)

    Dear user,
    Thank you for contacting us.
    As you are our PRO user please contact us by this email [email protected] and we will do our best to help you to solve the issue.

    Best Regards,
    Sygnoos Team.

    Thread Starter jwtechno

    (@jwtechno)

    I contacted [email protected] Friday and again today, but I’m not getting a response. Can you check? I have ready to go live, but it’s not working after I bought the Pro Version.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Jon Walter,
    We have responded to your ticket and we hope your problem is solved.

    Best regards,
    Sygnoos Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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