Advanced tabs not Showing Content

Hi,
I have the same problem.

I was trying to use this info:
How to set the Accordion widget closed by default in Elementor
https://themeoo.com/how-to-set-the-accordion-widget-closed-by-default-in-elementor/#comments
, but unfortunately this also is not working.

Then I was adding your plugin to use the “Advanced Accordion”
but this is not working at all.

Screen recording: https://www.screencast.com/t/wlN25qyalC
Page Url: https://www.2buy.xyz/selected-items/

I am looking forward to your helping advices.

Best regards, Alex

Hello @basilj & @2buy,

It seems like caching issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

Let me know how it goes. Thank you.

Hi @onlykawshar

Have tried this but it still does not show.

Hello Kawshar Ahmed,

I’ve tried your advice, but getting still the same problem.

But I could find out that there is an incombatibility problem while using your plugin together with the Download Manager plugin.

If I deactivate the download manager plugin, then it works normal.

Please check why this happens and hopefully you find a sulution to use both plugins together.

Best regards, Alex

Hello @basilj & @2buy,

I have checked these issues and tried to recreate them on my end. But It seems okay here.

It would be so appreciatable if you guys create a support ticket here regarding your issues for further investigation. We will check them again and will try to bring a good solution soon.

Thank you

Hello Kawshar,

I contacted the support according your advice.
Please find here some more details which I communicated as well.

1. I have used this info to created accordion
https://themeoo.com/how-to-set-the-accordion-widget-closed-by-default-in-elementor/

2. Find here the details of my problem to be solved.
PROBLEM: Advanced Collapse Tabs are not opening in frontend.
Screen recording: https://www.screencast.com/t/vcvX3rjZBhb
URL: https://www.2buy.xyz/test2/

Best regards, Alex

Hello @basilj,

It seems the EA Advanced Tab is now perfectly working on your website. As this was the actual issue, I am resolving this issue now.

And @2buy, as you have contact with us. I have replied to you back and informed you about some console errors. I have also followed up there today. I hope your issue will be solved if you fix the errors there.

Have a good day. Thank you.

Hi Kashar,
unfortunately it is still not working in case of the download manager incompatibility.

I hope you will be able to reproduce the same.

Best regards, Alex

Hello @2buy,

I have checked your issue on my end and tried to recreate the same issue. But I couldn’t recreate the same issue. I assume that you are having any other issues with your website.

Also, I request you to contact the support desk of the Download Manager Plugin if you think this issue is happening for incompatibility.

Thank you