Hi again, thanks for getting back.
Well, the setting I mentioned, where you can change the labels of different components of the front-end, is in the plugin settings page (see screenshot).
If you get to this screen and scroll down through the different settings sections, you will end up in a section called “Labels” (see screenshot), where you can tweak the labels for a lot of visual elements, please give it a try.
As for the other aesthetic error, I should really need to take a look at your website, to see if there are any styles in your theme that may be interfering with the styles in Wp Store Locator and propose a fix. If you don’t want to share your URL publicly, you can always open a support ticket with us.
Last but not least, the store locator should look like the one in our demo page, but since it is very customizable, it is possible to change the appearance of any visual element. Please take a deep look at our documentation.
Best regards,