• Resolved Luca

    (@dharma23)


    As the title says, I have little else to add, suddenly the plugin backend in my admin area is totally blank.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @dharma23,

    If I understand correctly, you are using the premium plugin?Affiliate For WooCommerce?here.

    Since this is related to a?premium extension, please contact us directly?here?to investigate further about your issue.?As per the?forum guidelines, no support for premium extensions is done here but we will be happy to assist you further from there.

    Meanwhile, I will mark this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

    Thread Starter Luca

    (@dharma23)

    Please note that in the link you sent me there is no possibility to request support for the AFFILIATE FOR WOOCOMMERCE plugin, since it is not present in the dropdown menu among the various options…

    Thread Starter Luca

    (@dharma23)

    Sorry for replying here, but I opened a ticket and it was answered by the AI… I need real support, not generic indications…

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @dharma23,

    I believe this is the ticket you have submitted with ID?#8920465. Right?

    Please know that the Happiness Engineer team works hard to reply to all tickets quickly, but sometimes there’s a backlog that can take a bit longer. They will respond to you as soon as possible!

    I’ve gone ahead and escalated this internally, please allow a bit more time for one of our Happiness Engineers to get back to you.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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