After 5.6.1 upgrade getting 504 timeout error when updating/activating plugins

  • Resolved Freelancealot

    (@freelancealot)


    3 years, 9 months ago

    Hi,

    Upgraded to WordPress 5.6.1 yesterday and now I’m getting 504 timeout errors when trying to install, deactivate, activate plugins, or click on the Update link on the top admin bar.

    Also getting Plugin not found when I click View Details under plugins on plugins.php. Plugins with no updates show fine when clicking the View Details link. I also get the 504 timeout error on update-core.php, so I cannot use the Reinstall WordPress button.

    It’s also giving me the wrong number of plugins that need updating in the notification in the admin side-bar menu.

    I have installed the Site Check & Troubleshooting plugin and switched to safe mode so it went to latest WP theme and deactivated the plugins both problems were still there.

    The rest of the admin section is fine, and front-end of site is working.

    Is there a known issue with the 5.6.1 update with the plugins and core update functions?

    Any tips on a quick fix, or should I downgrade? And if so, what’s the best way to do that.

    Cheers,
    Tracy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the?wp-content?directory or your?wp-config.php?file). Please read the Manual Update directions first.

    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter Freelancealot

    (@freelancealot)

    Hi,

    Thanks for posting. I did try the manual upload of 5.6.1 but it didn’t make any difference. Seems it may have been caused by another recently updated plugin that had an error in the version number, so when I updated it always went back to saying it needed updating. Or could have just been a coincidence.

    After the manual upload didn’t work, I contacted the hosting company and this time was told there was a script timing out (seen from the cpanel logs) so they updated some setting at their end they said was a little outdated and everything seem to be okay after that.

    I have stuck to v5.6.1 and seem to be running okay now.

    On the plus side, while I had all plugins deactivated for troubleshooting I did manage to track down a plugin conflict that was causing some head scratching. Cup half full ??

    I guess, my advice would be check the cPanel logs for scripts causing problems. I had only looked at the PHP error logs via FTP.

    Cheers,
    Tracy

    Moderator t-p

    (@t-p)

    Glad its sorted ??

    Thread Starter Freelancealot

    (@freelancealot)

    Cheers.

    Moderator t-p

    (@t-p)

    ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘After 5.6.1 upgrade getting 504 timeout error when updating/activating plugins’ is closed to new replies.