After Checkout Cart Items are not removed from session

  • Resolved 9hdigital

    (@niumalta)


    3 years, 6 months ago

    We have an issue where after submitting the checkout process and the user is redirected to the thank you page, the cart items are being left in the cart. Once the user goes back to the homepage or the /cart page cart will have the same contents as per last checkout with any coupons used as well.

    We are not encountering the above issue when your plugin is disabled.

Viewing 2 replies - 1 through 2 (of 2 total)
  • stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    Hi @niumalta

    Most often when we see this issue it is caused by a caching or optimization plugin on your site. While these are designed to speed things up by saving information, they can sometimes accidentally save cart information as well.

    Please see this document for more details:
    https://docs.woocommerce.com/document/configuring-caching-plugins/

    Sometimes the problem persists even with the correct settings, in which case we recommend turning off the caching.

    Hope that helps!

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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