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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @kalusha,

    Thanks for reaching out to us!

    I’m sorry for the late reply!

    It might be an issue caused by a plugin or your theme.
    I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate FancyBox for WordPress and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.

    Please let me know how it goes and what you find!

    All the best,
    Beatrice.

    Plugin Support Miha

    (@mplusb)

    Marking this thread as resolved due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)
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