After deactivating W3 Total Cache, site is no longer displaying spaces

  • Resolved smcpentax50

    (@smcpentax50)


    6 years, 4 months ago

    Hi, I recently deactivated the W3 Total Cache plugin as I suspected it may have been interfering with a design plugin by not showing changes I was making right away. So I deactivated the plugin, but that created a new problem. Immediately after deactivating it, my site no longer displays spaces between paragraphs on individual pages/posts. It only works on the homepage.

    No matter what I do, I can’t seem to get those spaces back. I have since reactivated the plugin but that didn’t fix the issue. Even when I update a page with spaces clearly showing in the visual editor as well as the html editor, it still doesn’t work. I tried placing the <p> tags in between paragraphs — still doesn’t work.

    I contacted my webhost technical support and after trying for a half hour to diagnose the issue they told me to get in contact with you about this. How do I get this issue resolved? Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor gidomanders

    (@gidomanders)

    When you deactivated the plugin, some files and parts of code were left behind that might be interfering with your website. To delete/deactivate the plugin, you must remove these files/directories too:
    * wp-content/cache
    * wp-content/advanced-cache.php
    * wp-content/db.php
    * wp-content/object-cache.php

    And in your .htaccess file you have to remove the parts surrounded by # W3TC ....

    I think one of these things was left behind, causing your layout differences.

    If you want to activate the plugin again, just activate it and save settings. That will regenerate those files automatically. The problem you’re having with the styling not working when the plugin is activated, might be because your theme doesn’t support the plugin fully. You can fix that by changing minify mode to manual and changing the order of stylesheets.

    If you still see no spaces inbetween paragraphs, your theme is probably causing that. Wither it doesn’t add paragraphs, or it has styling rules that don’t allow margin.

    Thread Starter smcpentax50

    (@smcpentax50)

    Thank you for the speedy reply.

    Ok, the only directory that seemed to be remaining was the wp-content/cache directory, which I deleted. It did not solve the problem.

    # W3TC does not seem to be anywhere in my .htaccess file at this point.

    I should also clarify, I am not 100% certain that your plugin was interfering with my design editor (design palette pro). I was only suspecting it when some updates weren’t showing up right away, but that very well could’ve been something I was doing wrong.

    At any rate, there doesn’t seem to be much of a trace left of your plugin other than the w3tc-config folder and its contents. Should I delete that as well?

    I’m using the Genesis/Metro Pro theme from Studio Press.

    Plugin Contributor gidomanders

    (@gidomanders)

    If you want to completely remove the plugin, you should also remove that directory. If you only want to deactive the plugin and want to use the plugin in the near future again, I recommend not to delete the directory. Keeping the directory means you keep the settings, so you don’t have to reconfigure the plugin completely again when you start using it.

    Thread Starter smcpentax50

    (@smcpentax50)

    Update: Problem solved. Not caused by your plugin! Was caused by some custom css margin settings I had accidentally adjusted without seeing the changes right away in my design editor — I had it set to 0 margin.

    Thank you kindly for your assistance sir. I’ll reactivate the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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