after indexing bulk deleting img not work

  • hello
    I succesfully instaled media-deduper plugin.
    the first step was indexing – take a lot time but now succesfully indexing media files 100%.
    there is a message: All media have been indexed.

    and then there is a screen : Duplicate Media Files
    img below

    when I mark all duplicate files and press delete, plugin redirect to all media files (no deleting img)
    img below:

    I use latest waordpress version 4.7 and latest woocommerce
    and of course the newest version media-deduper plugin: 1.2.1

    please help
    but anyway: are there some scripts which automatically remove all duplicate files?
    now there shown only 20 img and only 20 would be delated

    sincerely
    WojtekK

Viewing 2 replies - 16 through 17 (of 17 total)

  • If I’m understanding you correctly, it sounds like even a normal deletion of a media file from WordPress (not having anything to do with Deduper) is not working as expected, as files were not deleted when a media post was deleted. This would suggest the problem is with your WordPress install or your host, and not with Deduper itself. Does that sound right to you?

    If so, you may want to see if maybe your web host can help you identify the problem — I would guess that maybe it’s an issue relating to file permissions.

    I’m thinking you are right. What a mess. I don’t know how to determine what the culprit is.

    In my uploads > year > month folder, I am seeing permissions on image files of -rw—-r– and -rw-rw-rw-. Does that sound correct?

    Jim

Viewing 2 replies - 16 through 17 (of 17 total)
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