After installing update of W3 Total Cache can’t activate or deactivate plugins

Hello @wppit

I am sorry about the issue you are experiencing with Activating/deactivating the plugins.

There is a possibility that something stuck on the update of the plugin. Can you please completely remove and re-install W3 Total Cache with following instructions:

1. Purge Cache
2. Deactivate and Delete Plugin
3. Check .htaccess File (make backup)
W3TC will create many directives in the .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
4. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– dbcache.php (if exists)
– upgrade folder
– delete the wp-content/plugins/w3-total-cache folder (if exists)
5. Delete Cached Files from CDN (if using CDN)
Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

6. Go to your wp dashboard and re-install W3 Total Cache
Thank you!

Thanks for the solution. I followed the steps, and it appears that everything is working again.

I had a backup of the config, and restored it after reinstall the plugin. So that should restore all the settings and connection to the CDN, right?

Thank you.

Hello @wppit

Glad to know your issue is resolved. Yes, the config backup should restore all settings.

Thank you again.

You are most welcome!
We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users. Thank you for your help!