After Jetpack update, site is down

  • Hello, after update of Jetpack tonight, receiving this message:

    Warning: require_once(/home/sj3vansadmin/public_html/html/domains/evansforever/wp-content/plugins/jetpack/class.jetpack-network.php): failed to open stream: No such file or directory in /home/sj3vansadmin/public_html/html/domains/evansforever/wp-content/plugins/jetpack/jetpack.php on line 31

    Fatal error: require_once(): Failed opening required ‘/home/sj3vansadmin/public_html/html/domains/evansforever/wp-content/plugins/jetpack/class.jetpack-network.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/sj3vansadmin/public_html/html/domains/evansforever/wp-content/plugins/jetpack/jetpack.php on line 31

    Please advise. Thanks.

    https://www.ads-software.com/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Could you please log in to your site via FTP, and delete the existing jetpack plugin files?

    Once you have done so you should be able to install Jetpack again, either via the Plugin installer in your dashboard, or manually via FTP:
    https://codex.www.ads-software.com/Managing_Plugins#Manual_Plugin_Installation

    NOTE: you will lose any customizations you’ve set, so if you’re using Custom CSS, please make sure to copy the contents of your CSS file prior to deleting the plugin.

    Let me know if you still have this problem and I’ll be happy to take a closer look. Let me know if you have any questions.

Viewing 1 replies (of 1 total)
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