After last update, my website sends double e-mails with the same order

  • Resolved miziol

    (@miziol)


    8 months, 3 weeks ago

    23-02-2024 My website started sending me two of the same order emails, .
    I looked through all the plugins and found that only yours was updated that day. sometimes it happens that only one email is sent, it all depends on how long it takes for the payment to be verified by your system.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @miziol,

    Thanks for your query and for reaching out to us.

    Although, the Stripe plugin is not related to sending the emails. We would like to review this on your site. Please contact us on our support desk by filling the Technical issues form.

    Let’s review and confirm this.

    Thanks

    Thread Starter miziol

    (@miziol)

    Sorry for the inconvenience, I found earlier emails with double order emails and it started on February 13 not February 23 when your update was. I’m sorry for the trouble.

    Thread Starter miziol

    (@miziol)

    Resolveed

Viewing 3 replies - 1 through 3 (of 3 total)
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