• Resolved darrenchu

    (@darrenchu)


    Hi,
    I just noticed today that I’m now getting configuration errors with my Contact Form, and these errors appear to have been triggered by the latest update (2 days ago on Dec 11).

    On my contact us form as seen in the URL provided above, when submitting with values in all required fields, the email that gets auto sent to my designated email address doesn’t contain all of the values that were inputted into the form. This used to work when previously tested, but it appears the latest plugin update results in only some of the form values sending to the notification email address.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter darrenchu

    (@darrenchu)

    Hi Takayuki-san,
    Thanks for that link. I saw this troubleshooting resource previously, but find it strange that the errors are only appearing after the recent plugin upgrade. Is it only w/ the recent plugin upgrade that the form validator now appears? I don’t recall seeing it previously.

    My errors are:

    Sender email address does not belong to the site domain.
    There is a possible empty field.

    On the 1st error, I also have configured my DNS to recognize email outgoing from Mailchimp and Outlook servers as belonging to my domain, so was wondering if the error is due to the multiple servers my domain references.

    The 2nd error refers to my Subject Line, but as this is a required field, the user must input something into this field so I’m not sure why it’s still flagged as being a possible empty field.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    If you need further help, please tell us about your form content in the Form tab panel and mail settings in the Mail tab panel.

    Thread Starter darrenchu

    (@darrenchu)

    Hi Takayuki-san,
    I realized that I had a mismatch in field names and have fixed that now. Thanks.

    I do though have the outstanding errors as mentioned and have included the following code from my Form tab, as well as a copy and paste of my Mail tab below that.

    The strange thing is my subject line of the contact us form is being captured, so I’m not sure why I’m still getting the error of it being possibly empty.

    Regarding the email address not belonging to the domain error, I’m having some DNS issues I think as my general email deliverability hasn’t been great. I’m also getting popup error boxes in my laptop’s Outlook just in the past few days rejecting the password that I’ve always had for 1 of my email addresses (from the same domain as what I’ve configured to be notified of Contact Us form submissions).

    <p>First Name (required)<br />
    [text* first-name 30/40 akismet:author] </p>

    <p>Last Name (required)<br />
    [text* last-name 30/40 akismet:author] </p>

    <p>Email (required)<br />
    [email* email 30/40 akismet:author_email] </p>

    <p>City (required)<br />
    [text* city 30/40]</p>

    <p>Country (required)<br />
    [select country include_blank “Afghanistan” “Albania” “Algeria” “American Samoa” “Andorra” “Angola” “Anguilla” “Antarctica” “Antigua and Barbuda” “Argentina” “Armenia” “Arctic Ocean” “Aruba” “Ashmore and Cartier Islands” “Atlantic Ocean” “Australia” “Austria” “Azerbaijan” “Bahamas” “Bahrain” “Baker Island” “Bangladesh” “Barbados” “Bassas da India” “Belarus” “Belgium” “Belize” “Benin” “Bermuda” “Bhutan” “Bolivia” “Bosnia and Herzegovina” “Botswana” “Bouvet Island” “Brazil” “British Virgin Islands” “Brunei” “Bulgaria” “Burkina Faso” “Burundi” “Cambodia” “Cameroon” “Canada” “Cape Verde” “Cayman Islands” “Central African Republic” “Chad” “Chile” “China” “Christmas Island” “Clipperton Island” “Cocos Islands” “Colombia” “Comoros” “Cook Islands” “Coral Sea Islands” “Costa Rica” “Cote d’Ivoire” “Croatia” “Cuba” “Cyprus” “Czech Republic” “Denmark” “Democratic Republic of the Congo” “Djibouti” “Dominica” “Dominican Republic” “East Timor” “Ecuador” “Egypt” “El Salvador” “Equatorial Guinea” “Eritrea” “Estonia” “Ethiopia” “Europa Island” “Falkland Islands (Islas Malvinas)” “Faroe Islands” “Fiji” “Finland” “France” “French Guiana” “French Polynesia” “French Southern and Antarctic Lands” “Gabon” “Gambia” “Gaza Strip” “Georgia” “Germany” “Ghana” “Gibraltar” “Glorioso Islands” “Greece” “Greenland” “Grenada” “Guadeloupe” “Guam” “Guatemala” “Guernsey” “Guinea” “Guinea-Bissau” “Guyana” “Haiti” “Heard Island and McDonald Islands” “Honduras” “Hong Kong” “Howland Island” “Hungary” “Iceland” “India” “Indian Ocean” “Indonesia” “Iran” “Iraq” “Ireland” “Isle of Man” “Israel” “Italy” “Jamaica” “Jan Mayen” “Japan” “Jarvis Island” “Jersey” “Johnston Atoll” “Jordan” “Juan de Nova Island” “Kazakhstan” “Kenya” “Kingman Reef” “Kiribati” “Kerguelen Archipelago” “Kosovo” “Kuwait” “Kyrgyzstan” “Laos” “Latvia” “Lebanon” “Lesotho” “Liberia” “Libya” “Liechtenstein” “Lithuania” “Luxembourg” “Macau” “Macedonia” “Madagascar” “Malawi” “Malaysia” “Maldives” “Mali” “Malta” “Marshall Islands” “Martinique” “Mauritania” “Mauritius” “Mayotte” “Mexico” “Micronesia” “Midway Islands” “Moldova” “Monaco” “Mongolia” “Montenegro” “Montserrat” “Morocco” “Mozambique” “Myanmar” “Namibia” “Nauru” “Navassa Island” “Nepal” “Netherlands” “Netherlands Antilles” “New Caledonia” “New Zealand” “Nicaragua” “Niger” “Nigeria” “Niue” “Norfolk Island” “North Korea” “North Sea” “Northern Mariana Islands” “Norway” “Oman” “Pacific Ocean” “Pakistan” “Palau” “Palmyra Atoll” “Panama” “Papua New Guinea” “Paracel Islands” “Paraguay” “Peru” “Philippines” “Pitcairn Islands” “Poland” “Portugal” “Puerto Rico” “Qatar” “Reunion” “Republic of the Congo” “Romania” “Russia” “Rwanda” “Saint Helena” “Saint Kitts and Nevis” “Saint Lucia” “Saint Pierre and Miquelon” “Saint Vincent and the Grenadines” “Samoa” “San Marino” “Sao Tome and Principe” “Saudi Arabia” “Senegal” “Serbia” “Seychelles” “Sierra Leone” “Singapore” “Slovakia” “Slovenia” “Solomon Islands” “Somalia” “South Africa” “South Georgia and the South Sandwich Islands” “South Korea” “Spain” “Spratly Islands” “Sri Lanka” “Sudan” “Suriname” “Svalbard” “Swaziland” “Sweden” “Switzerland” “Syria” “Taiwan” “Tajikistan” “Tanzania” “Thailand” “Togo” “Tokelau” “Tonga” “Trinidad and Tobago” “Tromelin Island” “Tunisia” “Turkey” “Turkmenistan” “Turks and Caicos Islands” “Tuvalu” “Uganda” “Ukraine” “United Arab Emirates” “United Kingdom” “USA” “Uruguay” “Uzbekistan” “Vanuatu” “Venezuela” “Viet Nam” “Virgin Islands” “Wake Island” “Wallis and Futuna” “West Bank” “Western Sahara” “Yemen” “Yugoslavia” “Zambia” “Zimbabwe”]

    <p>Subject (required)<br />
    [text subject 30/40] </p>

    <p>Your Message (required)<br />
    [textarea message] </p>

    <p>[submit “Send”]</p>

    On the Mail tab, in the From and Subject fields, I have:

    From
    [first-name] [last-name] <[email]>

    Subject
    [subject]

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter darrenchu

    (@darrenchu)

    Hi Takayuki,
    Thanks for that link.

    I had already made my subject field of the form a required field, so I’m not sure why the form still thinks the field may be empty.

    The email address not belonging to the domain error message doesn’t seem to be an issue for now, as all of the recent form submission tests have gone through to my intended email address.

    Darren

    Thread Starter darrenchu

    (@darrenchu)

    Just wanted to follow-up for anyone seeing the same error I got on the email address not belonging to the domain, here’s an explanation and a workaround:

    https://blog.cf7skins.com/contact-form-7-email-issues/#your-email

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    I had already made my subject field of the form a required field, so I’m not sure why the form still thinks the field may be empty.

    For what reason do you believe you have made the subject field required?

    Thread Starter darrenchu

    (@darrenchu)

    You’re right! I didn’t realize I didn’t add the asterix to make the subject field required. The error’s disappeared now! Tks again!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘After Latest Upgrade, Configuration Errors Appear’ is closed to new replies.