After Logging Out of wordpress GTM and GA4 tags disappear

  • Resolved ahsankh33

    (@ahsankh33)


    1 year, 4 months ago

    i have tried the site kit plugin,header footer plugin and manually pasted the code in the header butt still whenever i logout of wordpress the tags disappear and gtm and ga4 tracking stops

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @ahsankh33 thank you for getting in touch. I’d be happy to help you with this. Could you please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.?
    2. The GTM and GA4 tags you are referring to that are disappearing.
    3. A recording of this happening so we can see what might be happening.
    4. Are you checking for these tags from your website source code?

    Please let me know if you have any questions on the above.

    Thread Starter ahsankh33

    (@ahsankh33)

    this is what happening

    Thread Starter ahsankh33

    (@ahsankh33)

    Filled the Form

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @ahsankh33 Thanks for sharing the information. I can see both of your GTM and GA4 tags when checking your URL from https://tagassistant.google.com/.

    I see you are using the browser extension to test this in your video. If you go to the same URL as shared here and check your site do you see the tags detected or are they still not visible for you?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
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