• Resolved royhin

    (@royhin)


    After login with google account, it show :

    Oops! There was a problem during set up. Please try again.
    Unknown Error (code: http_request_failed).

    Try many method such as the modify site link in setting page, remove the plugin and install again.

    Please help

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for reaching out and sharing the troubleshooting steps you’ve undertaken, hopefully we can determine the cause. So we can understand your setup better please share your Site Health information privately using this form. Please include your hosting provider in the form.

    If you haven’t already attempted setup using a browser incognito window please do so, with browser plugins potentially impacting setup.

    Thread Starter royhin

    (@royhin)

    submit form already.

    And try incognito window too.

    Problem still here. and already confirm owner in Google.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing. It looks like it may be a server configuration causing this issue, I don’t see anything unusual with the information provided. The plugin needs to be able to connect to https://sitekit.withgoogle.com

    If you’re comfortable making cURL commands you can use the below on your self hosted server:
    curl -I https://sitekit.withgoogle.com

    Another user was able to proceed by making changes to their Firewall setup.

    Let me know how you get on after after checking the above.

    Thread Starter royhin

    (@royhin)

    curl -I https://sitekit.withgoogle.com
    HTTP/2 200
    content-type: text/html; charset=utf-8
    vary: Accept-Encoding
    x-cloud-trace-context: 2ce2b70bd38a6c3e7bef239181cd0d5d
    date: Tue, 01 Dec 2020 14:51:18 GMT
    server: Google Frontend
    alt-svc: h3-29=”:443″; ma=2592000,h3-T051=”:443″; ma=2592000,h3-Q050=”:443″; ma=2592000,h3-Q046=”:443″; ma=2592000,h3-Q043=”:443″; ma=2592000,quic=”:443″; ma=2592000; v=”46,43″

    Thread Starter royhin

    (@royhin)

    and i try stop the firewalld still cannot

    Thread Starter royhin

    (@royhin)

    problem seems solved.

    when I dig sitekit.withgoogle.com :

    ; <<>> DiG 9.11.13-RedHat-9.11.13-6.el8_2.1 <<>> sitekit.withgoogle.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38344
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 512
    ;; QUESTION SECTION:
    ;sitekit.withgoogle.com. IN A

    ;; ANSWER SECTION:
    sitekit.withgoogle.com. 299 IN A 142.250.199.81

    ;; Query time: 44 msec
    ;; SERVER: 8.8.8.8#53(8.8.8.8)
    ;; WHEN: Tue Dec 01 23:04:55 HKT 2020
    ;; MSG SIZE rcvd: 67

    IP is 142.250.199.81, and i try to add
    172.217.4.177 sitekit.withgoogle.com
    to the /etc/hosts, problem seems solved.

    Thanks for your help.

    Plugin Support James Osborne

    (@jamesosborne)

    Great to hear it, many thanks for providing an update and the solution that worked for you. Hopefully this also assists other users. Be sure to share your thoughts on the plugin once you get a chance to test out the various dashboards.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘After Login have Unknown Error (code: http_request_failed)’ is closed to new replies.