After migration Jetpack cannot connect to WordPress.com

  • Resolved Connessioni Creative

    (@connessioni-creative)


    1 month ago

    I created a prototype, backed up and the restore to new hosting and domains to start from.

    This time when I try to connect it to WordPress.com it gives a generic error and does not connect.

    Tried multiple times to deactivate, delete and reinstall without any change.

    The original installation worked and jetpack connected, so there should not be conflicts with themes or plugins.

    Pls help

    Paolo

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi there,

    Thank you for sharing the site’s URL. When I visit the /xmlrpc.php path, I see a blank page. That’s the file that Jetpack uses to communicate with your site.

    In your case, I see a blank page which is not expected. We should see XML-RPC server accepts POST requests only. as in this example.

    Could you check what may be affecting XMP-RPC?

    Often a blank page problem appears when a plugin, theme, or your site’s wp-config.php file has extra “blank spaces” (new lines, spaces, tabs, …) before the first <?php in the file. You can read more in Blank lines or extra content in?XML-RPC.

    Please let me know if you have further questions.

    Thank you!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @connessioni-creative,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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