After migration: tiled galleries and featured images not displaying

  • Hi All,

    I am a rookie user, so please go easy if I’m posting in the wrong place or otherwise not understanding things quite right.

    I recently switched my blog a site from being hosted on wordpress.com to a self-hosted www.ads-software.com domain. I migrated the site over to the same domain name under a new host (bigwidewildworld.com) and my hosting service completed the migration for me, which did an adequate job of moving over pages, posts, etc. To get images transferred over I used the Auto Upload Images plugin, which seems to have transported most of my image content over too. However, I am having trouble with some elements still, particularly that the images in tiled galleries as well as featured images from my old wordpress.com site are not appearing in in the new site.

    An example of a page from my old wordpress.com site (https://bigwidewildworld.wordpress.com/2020/04/04/the-patagonian-steppe/)- https://snipboard.io/UdVoyj.jpg

    The same page displayed on my new site, with the two guanaco pictures in tiled gallery absent- https://snipboard.io/DMl3mN.jpg

    Viewing the post in question from the post editor page in wordpress- https://snipboard.io/p7Fvlm.jpg

    I believe wordpress.com may have indirectly used jetpack on my old site to generate tiled galleries, which is why I suspect the problem may possibly lie there. Note that the expected image files are not present in the media gallery for my new site, telling me that perhaps there is a compatibility issue with jetpack tiled galleries and Auto Upload Image’s ability to fetch gallery images from the old site. The issue of missing featured images may be related as well, although I’m really not certain if that has anything to do with jetpack.

    I have searched several forums, changed various settings in jetpack (lazy images, turning tiled galleries on), made sure the imagick php module was enabled through my Cpanel, turned all plugins off, tried the default theme, and more… but still no luck! Any suggestions anybody may have for a fix that prevents me from having to manually update every single post and page and upload the images again would be much appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Also check if there is a .htaccess file in the wp-content/uploads/ folder. It may have gone rogue. Try renaming it to htaccess.HOLD and refresh the site.

    • This reply was modified 4 years, 4 months ago by t-p.
    Thread Starter bigwidewildworld

    (@bigwidewildworld)

    Thanks for the suggestion t-p. Looks like the only .htaccess files I could find were:

    /public_html/.htaccess
    /public_html/wp-content/plugins/akismet/.htaccess
    /public_html/wp-content/plugins/under-construction-page/themes/fonts/.htaccess
    /public_html_back/.htaccess

    Thread Starter bigwidewildworld

    (@bigwidewildworld)

    After lots of digging I finally came across this:

    https://www.ads-software.com/support/topic/how-to-keep-galleries-work-when-im-importing-content/

    I think the issue is that while I have all of the images on the uploads folder in my website directory, they haven’t been imported into WP itself. When I DO import them, they are assigned a different ID number, but the posts still try to find the images in question with their OLD ID numbers.

    Unfortunately the solution in the above link won’t work for me as I was previously hosted through wordpress.com and was not able to use plugins, nor am I able to download database files.

    Any ideas how to get that database information from wordpress.com? It’s not looking good unfortunately…

Viewing 3 replies - 1 through 3 (of 3 total)
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