• Resolved sreginar

    (@sreginar)


    Good afternoon!
    I’m having trouble on the return of cielo:
    Customer makes a purchase, redirects to chechout-cielo, customer makes payment so far so good, but when he returns to the checkout page / order-received / only if a message Thanks for your order and does not show the order data or the status of it, and did not send an e-mail client with the order data and the status of cielo. How can I solve this problem.

    Following url: queijoweb.com.br

    I thank anyone who can help me no more for the moment.

    https://www.ads-software.com/plugins/woocommerce-checkout-cielo/

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  • Plugin Author Claudio Sanches

    (@claudiosanches)

    but when he returns to the checkout page / order-received / only if a message Thanks for your order and does not show the order data or the status of it

    Because of the way that Cielo requires that URLs are pre-registered, make it impossible to show any order details.
    Unfortunately we can not do anything about, unless Cielo change it.

    Customers will receive email as soon as Cielo sends a payment notification to your site, so the order status is changed and the emails are triggered by WooCommerce.

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  • The topic ‘After payment at checkout-cielo does not return the order data or the status the’ is closed to new replies.