After plugin install wordpress crashes

  • Resolved abdullah8006

    (@abdullah8006)


    4 years, 2 months ago

    As soon as i activate the plugin the whole wordpress crashes and I am not able to even open the dashboard. Only after I manually rename the plugin name in the directory, I am able to get to the dashboard

    • This topic was modified 4 years, 2 months ago by abdullah8006.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Daniel Milner

    (@danielmilner)

    What version of WordPress are you running? Also, what plugins are active?

    Plugin Author Daniel Milner

    (@danielmilner)

    I forgot to ask what version of PHP are you running? That is more likely the culprit.

    Thread Starter abdullah8006

    (@abdullah8006)

    Hi Daniel, I am using wordpress v5.6.

    Thread Starter abdullah8006

    (@abdullah8006)

    Also I am running PHP version: 7.4.3

    Thread Starter abdullah8006

    (@abdullah8006)

    The only plugin I am using along with hey notify is Paid Memberships pro.

    Plugin Author Daniel Milner

    (@danielmilner)

    I’m sorry that it took so long to reply. I was out on vacation. Taking a look at this now…

    Plugin Author Daniel Milner

    (@danielmilner)

    I have attempted to set up a similar environment to yours running PHP v7.4.x and only having Paid Memberships Pro and Hey Notify installed, but am unable to duplicate your issue.

    The next thing I would suggest trying is turning on WP_DEBUG to see if it will log the error. You can install and activate the following plugin to easily turn it on. Deactivating the plugin will turn it back off.
    https://www.ads-software.com/plugins/wp-debugging/

    @abdullah8006 i get the same error – with the same plugins. did you get a solution?

    Plugin Author Daniel Milner

    (@danielmilner)

    I am so sorry for the issue you’re having.

    So far, I have been unable to duplicate this issue with those plugins. Where are you hosting your site?

    at the moment i’m testing the page on my own raspberry. tonight i will do the debugmode and keep you posted.

    Plugin Author Daniel Milner

    (@danielmilner)

    I have tested the following environments without any errors.

    • PHP Version: 5.6.39, Web Server: nginx
    • PHP Version: 5.6.39, Web Server: Apache
    • PHP Version: 7.2, Web Server: nginx
    • PHP Version: 7.3.5, Web Server: nginx
    • PHP Version: 7.3.5, Web Server: Apache
    • PHP Version: 7.4, Web Server: nginx
    • PHP Version: 7.4.1, Web Server: nginx
    • PHP Version: 7.4.1, Web Server: Apache
    • PHP Version: 8.0.0, Web Server: nginx
    • PHP Version: 8.0.0, Web Server: Apache

    i’m running php7.4.15 on apache – it is working without paid membership and with a brand new paid membership – so it seems to be something with the paid membership settings. i’ll start try and error.

    Plugin Author Daniel Milner

    (@danielmilner)

    @derhirrrsch Thank you for the update. Please keep me posted with what you find.

Viewing 13 replies - 1 through 13 (of 13 total)
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