After splitting order on vendor dashboard only show 1 item

  • Resolved amanpreetkaurp

    (@amanpreetkaurp)


    3 years, 4 months ago

    hello,
    I have one problem regarding order splitter plugin.
    In this plugin everything is working fine but the problem is that when customer orders a 4 items of same vendor then splitter split these 4 orders into 4 parts but on vendor dashboard only show 1 item. How i can solve this problem ?

    Thanks & regards
    Amanpreet kaur

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  • Plugin Support danialcooper

    (@danialcooper)

    @amanpreetkaurp please provide the screenshot of your settings page.

    Plugin Support danialcooper

    (@danialcooper)

    @amanpreetkaurp which method are you using in split settings? And which plugin are you using to manage vendors?

    We have a separate Group by Vendors method to split items according
    to the vendors. If you are using Default, Exclusive, Inclusive or Shredder method, any of these methods do not split items according to the vendors. And in the vendor section it will show only one sale because this split do not update any information about vendors. The one order you see is a parent order because there is no information about vendors in child orders. So this is not a bug and/or a problem. We never tried split by vendors in these methods.

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