Yes, I am familiar with the plugin and its modal mode. My suggestion would be similar to Sata2z on the uninstall if you are experiencing this issue. Otherwise, the following steps as indicated before are in your hands for troubleshooting:
1. Clear all cache in your browser
2. When you log into Admin, check user settings and determine whether all users are logged out.
3. If you created url for redirect on login and logout in the plugin’s settings, check them and determine if they are correct in character (text).
4. If you have a page with logout shortcode in it, check it or trash it and recreate it.
5. Deactivate and reactivate the plugin and then retry the steps above.
6. If all else fails uninstall the plugin and find a new one or reinstall it to ensure the install was clean.
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This reply was modified 5 years, 6 months ago by susanfla2.